This is just a sample curriculum Business Analyst for freshmen, as well as for job seekers with experience in the domain of business analysts Finance or a system analyst . Although this is only a sample curriculum, please use this only for reference purposes, not copy the same client names or business functions for its own purpose. Always do your resume with an authentic experience.
Name: Justin Megha
Ph. No: XXXXXXX
Email here
business Analyst, business Systems Analyst
SUMMARY
- accomplished in business analysis, system analysis , quality analysis and project management with extensive experience in commercial products, operations and Information Technology on the capital markets space specializing in finance such as trade, fixed income, equities, bonds, derivatives (swaps, options, etc.) and with mortgage good knowledge of the wide range of financial instruments.
- Over 11+ years of proven experience as a project of value added, the delivery-loaded hardened professional with hands-on experience extends in system analysis, architecture of financial applications, data warehousing, data migration , data processing, ERP applications, SOX Implementation Projects and compliance process.
- achievements in systems analysis on a large scale business, of Charters project requirement business documents, Business Overview Documents, Authoring Narrative use cases, functional specifications and technical specifications, data warehousing, reporting and plans test.
- experience in the creation of UML-based modeling views as assets / Use / data flow Case / Business Flow / navigation flow / wire frame diagrams using Rational & MS Visio products.
- advanced time to time link between business and technology with expertise in the full system life cycle (SLC) the development of Waterfall, Agile, RUP methodology, IT Audit and SOX Concepts, as well as extensive cross-functional experience using different frameworks.
- Widely worked with On-site and off-shore quality assurance groups, assisting the QA team to run the Black Box / GUI testing / Functional / Regression / System / Unit / Stress / Performance / SVS.
- facilitated the change management through the entire process from project conceptualization to testing through delivery of the project, Software Development & Management Implementation in various business and technical environments, with demonstrated leadership skills.
Training
- Post Graduate Diploma (in business administration) , United States
- master (in computer applications)
- Degree (in Commerce ),
TECHNICAL [1945004SKILLS]
Documentation tools UML, MS Office (Word Excel , Power Point, project), MS Visio, Erwin
SDLC methodologies waterfall, iterative, rational unified Process (RUP), spiral, Agile
tools modeling UML, MS Visio, Erwin , power designers, Metastrom available
the business Objects reporting tool X IR2, crystal Reports, MS Office Suite
QA Tools Quality center, test Director, Win Runner, load Runner, QTP, rational Requisite Pro, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML , XML, UML, ASP, JSP
Databases and operating system MS SQL Server, Oracle 10g, DB2, MS Access on Windows XP / 00 , Unix
rational control of the Clear version Houses, Visual Source [1945004safely]
PROFESSIONAL EXPERIENCE
MASTER sERVICE, Memphis, TN on June 8 - till date
senior business Analyst
Terminix has approximately 800 customer service agents who reside in our subsidiaries, as well as approximately 150 agents in a centralized call center in Memphis, TN. Terminix customer service agents will receive about 25 million calls from customers every year. Many of the questions of these clients are not answered or their problems are not resolved on the first call. Currently these agents use an AS / 400-based system developed to measure, as requested mission to respond to customer demands in the branches and the Customer Communication Center. Mission - to Terminix operating system - provides the functionality for sales, field service (routing and scheduling, management of work orders), receivables, and payroll. This system has been designed in a modular way and is difficult to navigate for the customer service agents who need to assist customers quickly and knowledgeably. The amount of effort and time necessary for the formation of a customer service representative using the mission system is high. This, combined with a low agent and customer retention is expensive.
Customer Service Console allows Associates Customer Service to provide consistent service experience improved, support to customers throughout the organization. CSC is designed to provide easy navigation, easy learning process, reduced call time and first call resolution.
Responsibility
- assisted in the creation of the project plan, the Road Map. Designed requirements planning and document management.
- Carried analysis Enterprise and actively participated in buying tool licenses.
- experts identified and have guided the process of gathering requirements through the approval of the documents that convey their management requirements, developers and quality assurance teams.
- Carried technical consultation project, initiation, collection and documentation of client business and functional requirements, the solution alternatives, functional design, testing and implementation support.
- Requirements Elicitation, analysis, communication and validation according to Six Sigma standards.
- flows captured Business Process and Process redesigned to achieve maximum results.
- Captured as it is process, designed to-be process and performed Gap Analysis
- developed and updated functional use cases and modeling of business processes conducted (BENEFIT) to explain the requirements business development and QA teams.
- Business Requirements Documents created, functional and software requirements specifications documents.
- Carried Requirements Elicitation through use cases, one to one meetings, exercises Affinity, SIPOC of.
- collected and documented use cases, business rules, created and maintained requirements / traceability of Matrices test.
Customer: The Dun & Bradstreet Corporation, Parsippany, NJ May '07 - October' 07
Profile :. Sr. Financial Business Analyst / Systems Analyst
Project Profile (1): D & B is the world's leading source of information commercial and understanding for business. The point of arrival Project and the Project (DM) The maintenance data are the future applications of the company that the company would be in transit, providing an efficient method and an efficient reporting system for customers, D & B to be the purchase reports can about the companies that are looking to do business.
Project Profile (2): The overall objective of this project was the construction of a Self Awareness System (SAS) for the business community for the purchase of SAS products and a payment system was built for SAS. The system would provide certain combination of products (reports) for monitoring car report as the basis for credit management of a company.
Responsibilities:
- Conducted gap analysis and documented the state and the future present, after realizing the vision from the Business Group and Technology Group.
- interviews with process owners, managers and functional heads to collect relevant audit information and facilitated meetings to explain the impact and effects of SOX compliance.
- played an active and leading role in collecting, analyzing and documenting business requirements, business rules and technical requirements of the Business Group and Technology Group.
- Co - author and prepared graphic depictions of storytelling use cases, UML models created as the use case diagrams, activity diagrams, and flow charts using MS Visio throughout the Agile methodology
- documented the Requirement document to get a better understanding of the client's business processes for both projects using the Agile methodology.
- Facilitate JRP and JAD sessions, brain storming sessions with the Business Group and Technology Group.
- documented the requirements traceability matrix (RTM) and UML modeling conducted as creating activity diagrams, flow charts using MS Visio. Analyzed the test data to detect significant and recommended corrective action data
- co-managed the change control process for the whole project as a whole, facilitating group meetings, one-on-one interview sessions e-mail correspondence with the owner of the workflow to discuss the impact of the project change request.
- has worked with the project manager to define realistic expectations of the project and to assess the impact of change on the organization and plans accordingly and presentations conducted related project.
- Co-oordinated with members offshore QA team to explain and develop test plans, test cases, test and evaluation strategy and methods of unit testing, functional testing and usability testing
Environment: Windows XP / 00, SOX , Sharepoint, SQL, MS Visio, Oracle, MS Office Suite, ITG Mercury, Mercury Quality center, XML, XHTML, Java, J2EE.
Gateway Computers, Irvine, CA, Jan March 6 to 7
Business Analyst
A Gateway, a computer Leading , Laptops & Accessories Manufacturer, was involved in two projects,
Order Capture Application: objective of this project is to develop various means of sale with a centralized catalog. This project involves a wide exposure to requirements analysis, design, implementation and management of test plans and test cases. Mentored and trained staff of Tech Help & Company Standard; Gateway reporting system was developed with Business Objects running against Oracle data warehouse with sales, inventory, and HR Data Mart. This DW serves the diverse needs of staff and sales management. Involved in the development of it used full report client and Web Intelligence to provide analysis to the group and group rates of the contract administration. Reporting data mart including Wholesaler sales, sales contract and Data discounts.
Responsibilities:
- Product Manager for Enterprise Systems entry level - Phone, B2B, Gateway.com and cataloging system.
- modeled the Order Entry sales process to eliminate bottlenecks process steps using ERWIN.
- joined and practiced ORs for the implementation of the software development life cycle.
- requirements gathered from various sources such as stakeholders, documentation, business objectives, existing systems, and the object of experts conducting workshops, interviews, use cases, prototyping, reading documents, analysis of market Comments
- specification documents created functional requirements - which include diagrams UMLUse cases, scenarios, activities, workflow diagrams and mapping data. Process and data modeling with MS Visio.
- worked with the technical team to create Business Services (Web Services), which could leverage Application using SOA, to create System Architecture and CDM common platform order.
- Designed payment authorization (credit card, net terms, and Pay Pal) for the transaction / order entry systems.
- Implemented A / B testing, customer feedback functionality to Gateway.com
- worked with DW, ETL team to create input systems Business Objects reports orders. (Full Client, Web I)
- Worked in a cross functional team of business, architects and developers to implement new features.
- Program Managed Enterprise inclusion Systems - Development and Distribution Planning.
- Developed and maintained user manuals, the documentation manual application, in Share Point tool.
- Created Strategies Plansand Test to define the objective and testing approach.
- Used Quality Center to track and defect reporting system and bug fixes. Written requests for changes to bugs in the application and has helped developers to monitor and troubleshoot problems.
- ,, GUI, cases developed and manufactured functional automated manual regression, SVS test with QTP.
- Gathered, documented and executed Requirements-based, business process (workflow / user scenario), the data driven test cases for user acceptance testing.
- Created Test Matrix, Used Quality Center for test management, defect of the track system and reports and bug fixes. load
- Carried emphasize Analyzed performance & Testing, response times. Designed approach, developed visual script in order to test the performance client server side and under various conditions to identify bottlenecks.
- Created / developed SQL query (TOAD) with different backend for / test DB parameters
- meetings conducted for the project status, the problem identification, review and parent task Progress Report.
AMC Mortgage Services, CA, USA October December 4 to 5
Business Analyst
the primary objective of this project is to replace the existing domestic front client / server applications with a Web application System permit, which can be used in all business channels. This project involves a wide exposure to requirements analysis, design, implementation and management of test plans and test cases. Requests understanding and testing of Data Warehouse and Data Mart, in-depth knowledge of ETL and Reporting, strengthening of the Legacy system covered all the business requirements of the assessments to keep the group of experts of ordering, receiving and reviewing assessments.
Responsibilities:
- Gathered analyzed, validated, and managed and documented the stated requirements. Interacted with users to verify the requirements, the change control process management, update existing documentation.
- created functional requirement specification documents - including UML diagrams cases, scenarios, activity diagrams and mapping data. A final condition Consulting User Features, and Business Process.
- acted as intermediary client to review priorities and manage the overall customer queue. Provided consulting services to clients, technicians and internal departments based on application complex functions.
- directions and goals that can affect the data required and identified enterprise application architectures.
- defined, the business forecasts priorities, determine what areas of business topics provide more necessary information; priority and sequence of implementation projects accordingly.
- Provide important test scenarios for the test team. Working with the testing team to develop the system integration test script and ensure testing results correspond to business expectations.
- Used Test Director, QTP, Load Runner for test management, functional, graphics, performance, Stress Testing
- perform data validation, data integration and testing backend / DB using SQL queries manually.
- test input requirements created and prepared the test data for Data Driven Testing.
- Mentored, qualified staff on Tech Guide & Company Standards. Set-up and coordinate offshore teams on site, the transfer of knowledge sessions behavior to the team in the open sea.
Lloyds Bank, United Kingdom 3 August to September 04
Business Analyst
Lloyds TSB is a leader in Business, Personal and Corporate Banking. Noted financial provider for millions of customers with the financial resources to meet and manage their credit needs and to achieve their financial goals. The project involves an applicant Information System, Loan Evaluation and Loan Sanction, legal, disbursements, accounts, MIS and related modules of a finance system Body and enhancements for their Internet Banking.
Responsibilities:
- needs of stakeholders translated into various deliverable documentation, as functional specifications, use cases, diagrams of the work / process flow, the flow of information / data model diagrams.
- functional specifications produced and weekly meetings conducted with developers and business units to discuss technical issues outstanding and deadlines that had to be met.
- project activities coordinated between clients and internal groups and information technology, including the project portfolio management and planning of the pipeline project.
- provided functional skills to developers during the design and the technical phases of the project construction.
- documented and analyzed workflows and business processes. Submit studies to the customer for approval
- Participate in the development of the universe - the phases of planning, design, construction, distribution and maintenance.
- Designed and developed Universes defining joins, cardinality between tables.
- Created UML use case, activity diagrams for the interaction between the analysis report and the reporting systems.
- implemented BPR successful and achieved improved performance, time and cost reduction.
- Developed test plans and scripts; client tests performed for routine for complex processes in order to ensure the proper functioning of the system.
- worked closely with UAT Tester and end users during the validation of the system, user acceptance testing to expose the logic / business functionality problems that unit testing and system testing are lost.
- Participated integration, system, regression, Performance, and SVS - Using TD, WR, Load Runner
- has participated in meetings defects with team members. He worked closely with the project manager to record, monitor, prioritize and close bugs. CVS used to maintain the versions of the various phases of the SDLC.
Customer: AG Edwards, San Louis, MO May ' 05 - February '06
Profile: Sr. business Analyst Analyst / system
project Profile: AG Edwards is a complete commercial service based brokerage company in Internet-based futures, options and forex brokerage. This site allows users (financial representative) to trade online. The main features of this site were: users can open a new account online for trade equitiies, bonds, derivatives and forex with a trading system using the applications such as DTCC Clearing House Agent. You will receive real-time quotes for currency pairs have selected streaming, their current position in the forex market, the synthesis of work orders, payments and current money balances, P & L Accounts and available commercial power, all continuously updated in real time via live quotes. The site also facilitates the users to make, edit and cancel an entry order, placing a market order, place / modify / delete / Closing a stop loss on an open position.
Responsibilities:
- Business Requirements pertaining Gathered Trading in equities and fixed income such as bonds, converted the same into requirements functional implementation of RUP methodology author and the same in the business Requirement document (BRD).
- designed and developed all Narrative use cases and UML modeling conducted as created Use Case Diagrams, process flow diagrams and activity diagrams using MS Visio.
- implemented the methodology of the entire application development Rational Unified Process (RUP) with its different workflows, artifacts and activities. models of business processes developed in the outermost regions to document existing and future business processes. Established a methodology of business analysis in the Rational Unified Process.
- analyzed the needs of users, participated Change Request meetings to document the changes and procedures implemented to test the changes.
- assisted in the development of the project timeline / publications / strategies for effective project management.
- Rated storage practices and management of important financial data for the existing compliance.
- Involved in the development of test strategy and assisted in
- developed test scenarios, test conditions and test cases cooperated with the technical areas in the search, the system resolution and user acceptance testing ( SVS).
Environment: Windows XP / 00 / NT , SOX, MS Office, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, tests Director
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